You can return or get refund of your order in 7 days. but do remember to keep the hair in its original state.
if there're quality problems, need to provide evidence to us, so please remember to take videos and pictures when you open the package and examine the quality carefully.
Dislike/unsuitable exchange buyer shipping cost no need evidence
Wrong items exchange/return seller shipping cost need evidence
Quality problems exchange/return seller shipping cost need evidence
Artificial reasons can not exchange, can not refund